Experience in BPO industry working for financial accounts for more then 4 years , handling banking, mortgages,credit cards. billing and upselling, knowledge expands to back office, email correspondence, recon analysis, Well knowledgeable in project handling, planing, execution. Experience and knowledge in with industrial, manufacturing setting, civil works and architecture erection, fabrication for more then 7 years . Languages versed are :english, serbian, tagalog, bosnian, montenegro. Computer literate.