15 years of experience in the Customer Service industry and I have mastered the Art of Language.  I am able to effectively communicate with your customers via phone, chat, or email, while capturing the vital information needed accurately and efficiently in order to better assist your customer needs. I pride myself on a job well done and meeting all deadlines.   In very simple terms I work to ensure that you, as well as  your clients receive a WOW experience each and every time you  speak with me.