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Administrative & Secretarial

Customer Service Agent/ Transcriber

I worked at a BPO company for 2 years, I started as a Technical chat support and got promoted in a short span of time into a 2nd tier technical, billing and general inquiries chat and phone support for USA and Canada telephone companies. Though my chosen career is not aligned with the course that I took up but I have acquainted myself with a range of skills: good verbal communication, good interpersonal, high volume workload skills and computer literacy that may help you to achieve assigned tasks successfully. Also I'm a freelancer, I transcribed some audio files during my free time.

About

$8/hr Ongoing

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I worked at a BPO company for 2 years, I started as a Technical chat support and got promoted in a short span of time into a 2nd tier technical, billing and general inquiries chat and phone support for USA and Canada telephone companies. Though my chosen career is not aligned with the course that I took up but I have acquainted myself with a range of skills: good verbal communication, good interpersonal, high volume workload skills and computer literacy that may help you to achieve assigned tasks successfully. Also I'm a freelancer, I transcribed some audio files during my free time.

Skills & Expertise

BillingBPOChat SupportComputer LiteracyCustomer ServiceData EntryTranscribe

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