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Customer Service and Account Management

$12/hr Starting at $250

At G9K Technologies, we provide professional customer service and account management solutions that help businesses strengthen client relationships, streamline operations, and improve customer satisfaction. Whether you need ongoing account support, client communication, or end-to-end service management, our team ensures that your customers feel valued and your business runs smoothly.

🔹 What We Offer

  • Customer Support Services – Handling inquiries via mail, chat, or phone with professionalism and empathy

  • Account Management – Building and maintaining long-term client relationships, ensuring satisfaction and retention

  • CRM Management – Organizing leads, tracking opportunities, and keeping client information up to date

  • Client Onboarding & Training – Smooth transition for new clients with structured onboarding and product training

  • Issue Resolution & Escalation – Quick and efficient handling of customer concerns and technical escalations

  • Performance Reporting – Regular updates on account activities, customer satisfaction, and growth opportunities

  • Virtual Assistance – Administrative support to manage schedules, documentation, and client communication


🔹 Why Choose Us?

✔ Strong background in customer service across multiple industries (tech, eCommerce, real estate, SaaS, etc.)

✔ Skilled in using CRM tools like HubSpot, Salesforce, Zoho, and more

✔ Professional communication with empathy and problem-solving mindset

✔ Dedicated to improving client satisfaction and retention rates

✔ Flexible engagement – part-time, full-time, or project-based account management


At G9K, we don’t just manage accounts—we help you build strong, lasting client relationships that drive growth and loyalty.


About

$12/hr Ongoing

Download Resume

At G9K Technologies, we provide professional customer service and account management solutions that help businesses strengthen client relationships, streamline operations, and improve customer satisfaction. Whether you need ongoing account support, client communication, or end-to-end service management, our team ensures that your customers feel valued and your business runs smoothly.

🔹 What We Offer

  • Customer Support Services – Handling inquiries via mail, chat, or phone with professionalism and empathy

  • Account Management – Building and maintaining long-term client relationships, ensuring satisfaction and retention

  • CRM Management – Organizing leads, tracking opportunities, and keeping client information up to date

  • Client Onboarding & Training – Smooth transition for new clients with structured onboarding and product training

  • Issue Resolution & Escalation – Quick and efficient handling of customer concerns and technical escalations

  • Performance Reporting – Regular updates on account activities, customer satisfaction, and growth opportunities

  • Virtual Assistance – Administrative support to manage schedules, documentation, and client communication


🔹 Why Choose Us?

✔ Strong background in customer service across multiple industries (tech, eCommerce, real estate, SaaS, etc.)

✔ Skilled in using CRM tools like HubSpot, Salesforce, Zoho, and more

✔ Professional communication with empathy and problem-solving mindset

✔ Dedicated to improving client satisfaction and retention rates

✔ Flexible engagement – part-time, full-time, or project-based account management


At G9K, we don’t just manage accounts—we help you build strong, lasting client relationships that drive growth and loyalty.


Skills & Expertise

Account ManagementAccountingAdvertising ManagementCampaign ManagementClient ManagementCommunications ManagementCustomer ServiceCustomer Service ManagementEnterprise MarketingManagementMarketingMarketing Budget ManagementMarketing ManagementReal EstateReal Estate AccountingReal Estate AnalysisRetail Sales ManagementSales Management

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