Bilingual Customer Service / Business Enabler I bring along over 8 years of practical experiences in international Trade Management, My responsibilities encompass in handling full quote to cash operations, (Pre-Sales Support, Order Processing / Fulfilments & Supply Chain managements) making sure that order / project comply to company, customer, customs, cost and trade requirements, as the main point of contact between factory, warehouse , customer and service provider , I pro-actively resolve all problem / issue pertaining to order ,shipments and / or day to day office operations with relevant stake holder , I worked closely with supplier / factory from Europe, USA, and Asia (etc. Germany, Sweden, UK, Belgium , Canada ,China , Japan , India , Malaysia) Serving customer across Apac, Middle East (etc. Indonesia, Thailand, Vietnam, Philippines , Malaysia , Sri Lanka ,Bangladesh , New Zealand , Korea ) A self-starter with growth mindsets I’m very willing to learn and have strong ability to empathize, i work positively (focus / target oriented, not calculative, most importantly not afraid of hard work and are prepared to work hard for optimal result .