Should customer service and relations be what you need? I am going to need a bit of training on how to solve common problems that relate to your customer base, as you and I both know no company is the same, and the customer's needs can vary greatly from company to company. 

And you should know I have more than 2 years of experience in the Customer service field and I am a very experienced phone rep.  I can guarantee that if quality is what you are looking for then you just found it! And while some may say that that is a bit on the confident side, my response is I am confident, because I know I can get the job done!