I specialize on customer service, producing quality service over the phone, through email and chat responses making significant impact to customers. I have a strong eye for details and can work independently as well as in a team environment. For more than 10 years, I have experienced working and dealing different types of customers who were angry, frustrated , stressed and worried. Building rapport and emotional connection with customers is not easy, but I have mastered these skills. You can also count on my administrative and social media expertise. I have wide knowledge in Microsoft office such as excel and word, and also spreadsheet. I am confident in my ability to make everything I put my mind to success. I work quickly, confidently and efficiently because I love what I do. I'm exceptionally motivated and a great manager of time. Moreover, I believe that my organizational and analytical skills are necessary for making deadlines and designating responsibilities while fostering an environment of teamwork.
My background includes:
- Data entry (repetitive tasks, Copy/paste, edition...)
- Internet Research
- Data creation and conversion
- Analyzing raw data & monitoring all data for accuracy
- Experience with Excel & Google spreadsheets
- Microsoft word, PowerPoint, Google docs, Google slide
- Costumer support ( via Facebook or online platforms )
- Data Analyst
- Data organization in Sheets or word docs, pdf files
- YouTube, google drive, Facebook, Instagram and Twitter
- Photo editing
- OnlyFan chatter