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Administrative & Secretarial Customer Service & Account Management

Customer Service Expert

$8/hr Starting at $25

  • Provide excellent customer support via phone, e-mail, and live chat

  • Handle inquiries, complaints, and feedback promptly and professionally

  • Resolve issues efficiently to ensure high customer satisfaction

  • Maintain a positive and friendly attitude in all customer interactions

  • Utilize CRM tools to track and manage customer interactions

  • Assist with product information, order processing, and troubleshooting

  • Adapt communication style to suit different customer needs and situations

  • Collaborate with teams to improve service quality and customer experience

  • Monitor customer feedback to identify areas for service improvement

  • Deliver consistent, reliable, and timely service to build customer loyalty

About

$8/hr Ongoing

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  • Provide excellent customer support via phone, e-mail, and live chat

  • Handle inquiries, complaints, and feedback promptly and professionally

  • Resolve issues efficiently to ensure high customer satisfaction

  • Maintain a positive and friendly attitude in all customer interactions

  • Utilize CRM tools to track and manage customer interactions

  • Assist with product information, order processing, and troubleshooting

  • Adapt communication style to suit different customer needs and situations

  • Collaborate with teams to improve service quality and customer experience

  • Monitor customer feedback to identify areas for service improvement

  • Deliver consistent, reliable, and timely service to build customer loyalty

Skills & Expertise

Account ManagementAvayaClient Issue ResolutionCommunication SkillsCRMCustomer ServiceFreshdeskOrder ProcessingQuality AssuranceSalesforceTelephone SupportZendesk

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