I have years of experience in customer service, worked for the biggest entertainment company in Africa as a Customer Service Representative. I trained in Quality assurance and customer service best practice. I am familiar with social media platforms call centre, help desk, email support. I am proficient in MS word and excel, l hold a diploma in accounting with London Chamber of Commerce and Industry and a Digital Marketing certificate with Google. I also have a TEFL/TESOL from Global Language Training UK.