Objective: An enthusiastic and self-motivated professional with a proven ability to enhance productivity, improve efficiency, and contribute to organisational profitability.
Responsibilities:
Coordinate and schedule interviews between candidates and clients, providing necessary instructions and support (B2C).
Promote and market client products to international audiences (B2B and B2C).
Manage client relationships and perform consistent follow-ups to ensure satisfaction and retention.
Lead and supervise a team of 15 members as a Team Leader / Business Development Executive, driving performance and achieving targets.
Handle incoming inquiries through calls, emails, and live chats regarding products and services.
Oversee payment collections and follow up on ongoing projects.
Conducted and coordinated official meetings, maintained staff records, and managed administrative functions efficiently.