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Administrative & Secretarial Customer Service & Account Management

Customer Service Representative

$5/hr Starting at $30

I will help you to manage chat support, email support, and phone support for you clients. With over 3 years experience in customer service field I am positive to handle your customers with highest understanding and professionalism.

I can assist you with any and not limited to  the following:


General Customer Service support (Phone, Email, Chat)

Respond to queries with an agreed script or even without a script

Respond to Customer Support queries by Email and Chat

Phone support inbound and outbound

Make the daily reports and send it to you.

Full Customer Service for your website inquires Live Chat, Email, Phone

I am familiar with CRMs such us Ringcentral,workiz,Zoho,Cliq,Slack,Freshdesk,Zendesk among others.I am willing to learn and work with any tool you provide.


I am looking forward to working with you and deliver the best results to you and your customers.

About

$5/hr Ongoing

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I will help you to manage chat support, email support, and phone support for you clients. With over 3 years experience in customer service field I am positive to handle your customers with highest understanding and professionalism.

I can assist you with any and not limited to  the following:


General Customer Service support (Phone, Email, Chat)

Respond to queries with an agreed script or even without a script

Respond to Customer Support queries by Email and Chat

Phone support inbound and outbound

Make the daily reports and send it to you.

Full Customer Service for your website inquires Live Chat, Email, Phone

I am familiar with CRMs such us Ringcentral,workiz,Zoho,Cliq,Slack,Freshdesk,Zendesk among others.I am willing to learn and work with any tool you provide.


I am looking forward to working with you and deliver the best results to you and your customers.

Skills & Expertise

Account ManagementAvayaChat SupportClient AdministrationClient AssessmentClient ContactClient DevelopmentClient Issue ResolutionClient OrientationCorrespondence ManagementCustomer ServiceEmail SupportFive9FreshdeskInbound MarketingOrder ProcessingPhone SupportReportsSalesforceZendesk

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