?Communicating with the clients or customers about their experiences with a product or service. * I will act as a liaison, providing product/services information to our clients & customer and help resolve any emerging problem,question or concern that our customers might face with accuracy and efficiency. I’ll maintain a high level of professionalism and present the organization in the best light possible. * I am confident at troubleshooting and I won’t hesitate to investigate if I don’t have enough information to resolve a customer’s complaint.