Hello there,

Are you tired of scrolling down various freelancers profile but can't seem to find that perfect fit for your business goals?  Do you seek that Empathetic," Problem-solver",  "People-First" skilled employee to manage Irate customers and carry out all assigned administrative tasks?  Or do you need that Professional freelancer to help you and your organization build a healthy customer relationship, nurture new leads and prospect converting them into loyal customer?? 

Then "HELLO" I can assure you, you've come to the right profile.

Allow me to take your customer satisfaction rate to a greater level, making you a force to reckon with among all competition, automatically boost your everyday sales, increase revenue and improve your brand image.

With a 3+ track record of valuable experience in handling escalation cases, building customer service processes from, ground up, resolving conflict, handling email and chat support, answering all questions on product and services and nurturing leads and successfully turning them to loyal customers, I am ready to take up new challenges at your organization.

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I am efficient in:

 *Customer Retention

 *Email, Phone and Chat Support

 *Inbound and Outbound Calling

 *B2B

 *Cold Calling

 *Communication

 *Analytical Thinking

 *Empathy

 *Persuasive Speaking

 *Lead Nurturing and Prospect Conversion

 *Offering Product/Service Recommendation 

My bubbly, cheerful and positive attitude coupled with my great listening and English speaking proficiency has always come in handy for me in achieving overall success rate. 

I have good working Knowledge of:

  *Zendesk

  *Intercom

  *Webmail

  *Freshdesk

  *Zapier

  *Microsoft Office

  *Google Suite

  *Salesforce

  *Hubspot

  *Slack

  *Trello

  *Monday.Com

  *Asana

I'm available to get onboard with your team immediately.