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Administrative & Secretarial Customer Service & Account Management

Customer Service Representitive

$6/hr Starting at $25

I am a certified expert in intercultural communication and conflict resolution from the University of California, Irvine, I bring valuable skills to the Customer service and support field. With my expertise, I am equipped to handle diverse customer needs and effectively resolve any issues that may arise. Let's collaborate to provide exceptional service and support to our customers. Together, we can ensure that every customer has a positive experience and walks away feeling satisfied with the service they received. 


My services:

My services include live chat support, email support, order tracking and fulfillment, refunding issues, managing social media handles, and responding to inquiries on e-commerce platforms. I am well-versed in using various customer support tools such as Zendesk, Freshdesk, Tidio, and Gorgias.


Why you should hire me?

  • -Certified customer service agent with years of experience
  • -Holds certificates from University of California Irvine and Michigan University
  • -Dedicated to providing excellent customer care services to ensure customer satisfaction
  • -Worked on various e-commerce platforms globally
  • -Expertise in handling multiple ticketing systems such as Zendesk, Gorgias, Zoho, Gmail
  • -Versatile and knowledgeable candidate for any project


I offer unlimited revisions and 24/7 availability for your satisfaction.

."Excellent customer service is key to making customers feel valued and heard."


It would be my pleasure to stay in touch with you at any time!

About

$6/hr Ongoing

Download Resume

I am a certified expert in intercultural communication and conflict resolution from the University of California, Irvine, I bring valuable skills to the Customer service and support field. With my expertise, I am equipped to handle diverse customer needs and effectively resolve any issues that may arise. Let's collaborate to provide exceptional service and support to our customers. Together, we can ensure that every customer has a positive experience and walks away feeling satisfied with the service they received. 


My services:

My services include live chat support, email support, order tracking and fulfillment, refunding issues, managing social media handles, and responding to inquiries on e-commerce platforms. I am well-versed in using various customer support tools such as Zendesk, Freshdesk, Tidio, and Gorgias.


Why you should hire me?

  • -Certified customer service agent with years of experience
  • -Holds certificates from University of California Irvine and Michigan University
  • -Dedicated to providing excellent customer care services to ensure customer satisfaction
  • -Worked on various e-commerce platforms globally
  • -Expertise in handling multiple ticketing systems such as Zendesk, Gorgias, Zoho, Gmail
  • -Versatile and knowledgeable candidate for any project


I offer unlimited revisions and 24/7 availability for your satisfaction.

."Excellent customer service is key to making customers feel valued and heard."


It would be my pleasure to stay in touch with you at any time!

Skills & Expertise

Account ManagementAvayaChat SupportClient AdministrationClient AssessmentClient ContactClient Issue ResolutionClient OrientationCommunication SkillsCorrespondence ManagementCustomer ServiceCustomer Support RepresentativeE CommerceFive9FreshdeskManagementOntraportOrder ProcessingPhone SupportPublic Relations ManagementRewriting and RevisionsSalesforceSaleslogixTooling DesignZendesk

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