Pamela Andrea Ubina

Valenzuela City, Metro Manila, Philippines

Yearly Stats: $0 Earned |

Customer Service Specialist (Newspaper)

• Responsible for incoming and outgoing customer service calls in a call center environment
• Resolve questions and problems related to customer newspaper orders, delivery issues and initiated
dispatching of service problems and missing papers to district managers for re delivery

• Provide clear and concise communication with customers via phone and email
• Resolve a variety of customers requests; accounts billing clarification, subscription inquiries, no- charge
replacements and appropriate routing of calls
• Perform extensive computer work in Microsoft Office, contributing to effective and accurate online database
management
• Worked in a fast-paced goal and results-oriented environment with the ability to manage business
relationships

$8 / Hour
$25 minimum budget

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