My skills include proficiency in all levels of Support solutions, Webhosting Support, Software Support, Networking products Support, Website Support, Wordpress Plugins Support, Windows Web server administration via Helpdesk/Ticket, Email, Chat, Remote Desktop. So I have an outstanding Customer Service skills resolving technical issues and educating end-users with excellent English proficiency. Extensive experience using Helpdesk Softwares like Zendesk, Kayako, WHMCS, Freshdesk, Smarter Track and Chat Softwares like Provide Support, Livechat, WhosOn, Smarter Track. As a Microsoft Certified Professional I have broad understanding of Windows Server, IIS , CPanel, Plesk, Installation of all version of Windows OS, Networking concepts and Backup technologies. I have done MCSA certification on Windows Server 2008 and 2012. I am willing to seize every knowledge, skills, practice and proficiency I have so as to learn more than a handful of impressive and remarkable things to assist you in your business with commitment and sincerity. I look forward to working with you by performing the job to the best of my ability.