Customer service is something I enjoy. I believe customer service is being supportive and caring while listening to the customer's concerns, and questions and helping to resolve the concern or answer the question in a way that shows you truly care.
I have a lot of experience working with customers and clients and I'm able to keep calm with a difficult or frustrated customer or client. I'm very dedicated, reliable and personable.
I have experience with receiving inbound calls and making outbound calls. I have a dedicated phone line with unlimited long distance. I have also received calls through Grasshopper and Ring Central. My experience includes working with the following customer service platforms: Salesforce Desk, Fusedesk, and Zendesk.
I am also experienced providing customer support to eCommerce including Shopify and Amazon.com.
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