Your task? To work with all the passion your of being to acquire an inner light. ~Rumi
Having 5 years of experience in customer support field. I have rich experience of virtual assistance and customer support, worked for Australian, Canadian and American companies for past 6 years. I can provide e-mail, ticket, chat and phone support along with admin tasks. I will do everything I can to make my customers satisfied as I strongly believe in fully comprehending customers' needs.
Communication is key to success whether its with customers or with clients. My past experience has played a vital role in grooming my personality, as it has made me who I am today and with much satisfaction I can assure you, I can be the integral part of your organisation. Throughout the years of my experience as a Customer Service Agent I have managed to refine my skills and that I consider consequential to quality customer service such as attentiveness, time management, positive attitude, clarity, patience, calmness, promptitude and persuasiveness.
I am a swift learner with sound communication skills, I am intrigued about learning new things. I have the right set of skills to work under pressure and do multi-tasking without any hesitation.
A philosopher once said, “He who would learn to fly one day must first learn to stand and walk and run and climb and dance. One cannot fly into flying.” I follow the same rule to learn about your product/services before going live.
As the saying goes, "The years teach us much which the days never know. – Ralph Waldo Emerson " 6 years of combined experience in mentioned below fields:
Customer Support (Phone/chat/email)
Real Estate Sale / Purchase documentation
Dispatching Service via CRM
Order taking, Order processing and Menu updating on the websites
Live Chat Support
Advertising / marketing (email/calls)
Ad posting for properties, house/apartments for rent
Web research / data mining
Customer Satisfaction Surveys
Data Entry / Data Mining
Android App Development
Graphic Design (Team)
I am a full-time freelancer and can work for Canadian, Australian or U.S. business hours.
PS: Please don't hesitate to contact!
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