Hello World, Your task? To work with all the passion your of being to acquire an inner light. ~Rumi Having 5 years of experience in customer support field. I have rich experience of virtual assistance and customer support, worked for Australian, Canadian and American companies for past 6 years. I can provide e-mail, ticket, chat and phone support along with admin tasks. I will do everything I can to make my customers satisfied as I strongly believe in fully comprehending customers' needs. Communication is key to success whether its with customers or with clients. My past experience has played a vital role in grooming my personality, as it has made me who I am today and with much satisfaction I can assure you, I can be the integral part of your organisation. Throughout the years of my experience as a Customer Service Agent I have managed to refine my skills and that I consider consequential to quality customer service such as attentiveness, time management, positive attitude, clarity, patience, calmness, promptitude and persuasiveness. I am a swift learner with sound communication skills, I am intrigued about learning new things. I have the right set of skills to work under pressure and do multi-tasking without any hesitation. As the saying goes, "The years teach us much which the days never know. – Ralph Waldo Emerson " 6 years of combined experience in mentioned below fields: Customer Support (Phone/chat/email) I am a full-time freelancer and can work for Canadian, Australian or U.S. business hours. PS: Please don't hesitate to contact!