Customer Support| Technical Support| Virtual Assistant I am a former call center agent in Sutherland Philippines. I have over 3 years of experience as a customer and technical support representative. What I do is assist customers in placing their orders through Microsoft Store online, process refund, tracking orders and packages, assisting customers with the download and installation of software purchased, providing basic and advance troubleshooting steps needed by the customers. I am currently a freelancer and offering customer support and virtual assistance services such as data entry, transcription, creating basic report as well as email management. I am a dedicated worker and able to work with minimal supervision. My skills are the ff: Here are the Customer Support Services task I can offer you: -Respond to customer queries in a timely and accurate way, via phone, email or chat. My objective is to do a job with high quality, on time, and within the budget of my client. I have a lot of passion and I'm willing to help others... Just let me know how I can help.