I was a team leader for a customer support team with the a UK based food delivery service with years of experience in Lead Generation/Data Entry. I offer customer support ( Voice Inbound, Outbound, Chat, Email), Lead Generation, Data Entry, Administrative Work. I was also a former Quality Analyst Team Leader tasked with providing analytics for the teams improvement for FTEs of over 700 people. Communicate with teams about their performance and present it to the clients thru weekly, monthly and quarterly business reviews.