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Administrative & Secretarial microsoft office software

Customer Service

$15/hr Starting at $300

In my role as a Customer Service Representative, my top priority is ensuring client satisfaction and cultivating a positive image for my employer. I am dedicated to achieving this by:


- Initiating customer accounts through meticulous recording of account information.

- Keeping customer records up-to-date by consistently updating account details.

- Resolving product or service issues by thoroughly understanding the customer's concerns, identifying the root cause, and presenting the optimal solution. I ensure prompt correction or adjustment and follow up to guarantee resolution. 


My commitment to effective customer service aims not only to maintain current client satisfaction but also to attract potential clients through a reputation of reliability and excellence.

About

$15/hr Ongoing

Download Resume

In my role as a Customer Service Representative, my top priority is ensuring client satisfaction and cultivating a positive image for my employer. I am dedicated to achieving this by:


- Initiating customer accounts through meticulous recording of account information.

- Keeping customer records up-to-date by consistently updating account details.

- Resolving product or service issues by thoroughly understanding the customer's concerns, identifying the root cause, and presenting the optimal solution. I ensure prompt correction or adjustment and follow up to guarantee resolution. 


My commitment to effective customer service aims not only to maintain current client satisfaction but also to attract potential clients through a reputation of reliability and excellence.

Skills & Expertise

AccountingCustomer ServiceImage DesignMicrosoft ExcelMicrosoft Excel DashboardsMicrosoft OfficeMicrosoft ProjectMicrosoft WordPresentation Design

6 Reviews

  • Julia 221 says,

    More great work. And he is very creative to find a way to do what we need.

    for Google Forms - Speakers on Mar 18, 2024

  • Julia 221 says,

    This is my second order with him. Everything was done beautifully and very fast. I'll definitely use him again!!!!

    for Google Forms - Speakers on Mar 18, 2024

  • DENISE 148 says,

    Shahid did a good job listening to instructions regarding my project. Any changes that needed to be made he was happy to correct it. Overall, great job with the video and editing. Thanks again!

    for Public Health Education: Teen Suicide on Mar 18, 2024

  • Julia 221 says,

    He did a wonderful job converting paper business forms into Google Forms format. His work was accurate and he easily made any edits that I requested. I'm already sending more forms for him to create for me. I'm so glad I found him!!!

    for Google Forms - Speakers on Mar 17, 2024

  • Patrick_Traynor1 says,

    99% was fast, accurate, pleasant to work with and I would definitely hire again and intend to do so.

    for Illustration for diabetes with arrows on Feb 13, 2024