Customer Service (5190342) - Freelancer on Guru

Other

Customer Service

$5/hr Starting at $25

Handle complaints, provide appropriate solutions and list of options that will be applicable to customers inquiries
Maximizing resources and offering an extended hand to help customers
Provide explanation of bills and account changes
Resolving network issues and navigation of phone related inquiries
Manage large amount of incoming calls
Maintaining a positive, empathetic, and professional attitude toward customers at all times
Ensuring customer satisfaction every call
Responding promptly to customer inquiries.
Make product recommendations or services to customers based on their needs and preferences.
Assist customers in placing orders, fulfilling refunds and handling exchanges.
Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution.

$5/hr Ongoing

Handle complaints, provide appropriate solutions and list of options that will be applicable to customers inquiries
Maximizing resources and offering an extended hand to help customers
Provide explanation of bills and account changes
Resolving network issues and navigation of phone related inquiries
Manage large amount of incoming calls
Maintaining a positive, empathetic, and professional attitude toward customers at all times
Ensuring customer satisfaction every call
Responding promptly to customer inquiries.
Make product recommendations or services to customers based on their needs and preferences.
Assist customers in placing orders, fulfilling refunds and handling exchanges.
Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution.

Customer Care ServicesCustomer Experience ManagementCustomer SatisfactionCustomer ServiceHelp Desk