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Administrative & Secretarial Customer Service & Account Management

Customer Service

$15/hr Starting at $25

I have worked with assisting in producing virtual and on-site events in San Francisco, Los Angeles, New York, Dallas, Seattle, etc. These are food and wine tours and virtual experiences. Our customers are VIP US clients. Also been in the Customer Service Industry for over 15 years and communication has been my passion. I have also handled my previous client's social media accounts like Instagram, Facebook, LinkedIn to help promote the business and brand awareness. I'm proficient with different software applications and project management tools such as Asana and Trello. Also handled finance related tasks and use softwares like Hubspot, Peek, Divvy, Bill.com, Melio for payments, collections, reconciliations and others. In a nutshell, I'm very flexible, dependable and can easily adapt to changes.

About

$15/hr Ongoing

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I have worked with assisting in producing virtual and on-site events in San Francisco, Los Angeles, New York, Dallas, Seattle, etc. These are food and wine tours and virtual experiences. Our customers are VIP US clients. Also been in the Customer Service Industry for over 15 years and communication has been my passion. I have also handled my previous client's social media accounts like Instagram, Facebook, LinkedIn to help promote the business and brand awareness. I'm proficient with different software applications and project management tools such as Asana and Trello. Also handled finance related tasks and use softwares like Hubspot, Peek, Divvy, Bill.com, Melio for payments, collections, reconciliations and others. In a nutshell, I'm very flexible, dependable and can easily adapt to changes.

Skills & Expertise

Client AdministrationClient OrientationContent CreationCustomer ServiceOrder ProcessingPublic Relations ManagementVisual BasicWritingZendesk

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