Business & Finance
Customer Service Manager B2B/B2C. E-mail, Chat Support, Ticketing, and Virtual Assistance, KPI/SLA design and improvements.
Tracked Success in International Customer Motivation for Spanish, Portuguese, and English.
Some companies: TripAdvisor, Microsoft, Samsung, and Adidas.
Proactive, well organized, ambitious, positive with a can-do attitude, empathic and client-driven.
Quality expert based on ISO:9001