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Customer Service

I have over ten years of experience providing top-notch customer service. I have performed consultative sales, handled large quantities of inbound calls, and resolved customer complaints professionally. *I have helped a company attain the highest customer service ratings (as determined by external auditors) -- earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness.

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$45/hr Ongoing

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I have over ten years of experience providing top-notch customer service. I have performed consultative sales, handled large quantities of inbound calls, and resolved customer complaints professionally. *I have helped a company attain the highest customer service ratings (as determined by external auditors) -- earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness.

Skills & Expertise

Client Issue ResolutionCustomer Experience ManagementCustomer RetentionCustomer SatisfactionCustomer ServiceCustomer Service ManagementCustomer Service TrainingRelationship Management

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