Hello and welcome to my profile! My name is Janella, I am a dedicated team-player and passionate Professional with 9+ years’ solid work experience in BPO and RPO Industry. I have a broad experience in Customer Service industry and a proven success in my previous career with great customer service, multi-tasking and call handling skills. Trained as a Quality Assurance personnel that performs a thorough review of submitted application, ensures complete and accurate data entry of required/appropriate information into the company’s proprietary software program. I am also an experienced in Telemarketer with a great experience in colds callings and lead generation. I have an extensive recruiting experience with expertise in Full Cycle Recruiting. I am proficient using the Microsoft Office Suite, different CRM Software and other applications. Overall, I am trainable and very much willing to learn new things! I hope I can help you in the future! God bless!