All Services Other Customer Success Manager $6/hr · Starting at $25 Handle escalated customer complaints and provide timely resolution.Managed a team of remote customer service agents, including training, and providing ongoing coaching and feedback.Developed and maintained relationships with key stakeholders, including customers, team members, and management.Worked with cross-functional teams to identify areas for process improvement and implement changes to improve customer satisfaction. About $6/hr · Ongoing Download Resume Handle escalated customer complaints and provide timely resolution.Managed a team of remote customer service agents, including training, and providing ongoing coaching and feedback.Developed and maintained relationships with key stakeholders, including customers, team members, and management.Worked with cross-functional teams to identify areas for process improvement and implement changes to improve customer satisfaction. Skills & Expertise Customer SatisfactionCustomer ServiceRelationship ManagementTeam ManagementTraining Related Work Collections Team Management 0 Reviews This Freelancer has not received any feedback. Browse Similar Freelance Experts Social Media MarketersTeam Management ExpertsCustomer Satisfaction ServicesRelationship ManagersAppointment Setting ServicesTravel PlannersDigital Marketing ServicesAdvertising ManagersExecutive AssistantsClient ManagersAdministrative AssistantCampaign ManagersTrainersSales ExpertsCustomer Service RepresentativesSocial Media ManagersCall Center ManagersSales Managers