My name is Njideofor Chidinma Jennifer, I am Technical Customer Support Specialist.

I provide technical support to users, Advanced diagnostics, analysis and trouble shooting. Experienced in administration, software analysis and end-user support. I also ensure Customer satisfaction and assist with outbound and inbound sales

Experience with Facebook Ads, trello, Hubspot, Asana, Zendesk, Google products, Google Analytics and QuickBooks. I have over 3 year experience assisting clients remotely and physically. I have well- honed customer service skills which I developed working with several users.

I am a Native English speaker, I guarantee a project, treated with exceptional care and attentions to details.

-Advanced data entry skills

-Technical Support.

What can I offer you?

-Expert level assistance

-Thorough research and reporting

-Administrative service

-Customer relationship management.

-Proper Escalation and routing of out-of-scope issues

I am open and very happy to learn how to use your new applications as I believe that this will help me to evolve.

I am accountable, reliable, honest, target driven and a fast learner.