I provide quality customer care service including live chat support, email support, and phone support for different types of businesses or companies. Customer satisfaction is my priority.
You can see below what I can do to help you manage the customer service and be part of your team:
- Respond to General Customer Queries (Live chat, email, SMS, Facebook, Instagram, Zendesk)
- Experienced in using ZenDesk, Freshdesk, Gorgias, Help Scout, Reamaze, & Live agent.
- Capable of managing big projects (100-500 emails a day)
- Managing Refund and Reshipment issues according to your business policy
- Shopify Order fulfillment (with 100% accuracy)
- Handling disputes and Open Cases
- Keep an excel record of bookings, orders, exchanges, and refunds.
- Outstanding communication skills, Time management capabilities, and professional demeanor.
- Keep an excel record of bookings, orders, exchanges, and refunds.
Why Hire Me?
- Fast Deliveries and Quality Output
- Years of experience in CUSTOMER SERVICE SUPPORT
- Fluent in English and Project Understanding
- Affordable Price
Feel free to ask if you need more services!