With more than 10 years of experience in Customer and Technical Support, adding to previous experience as a Social Media Engager, I believe I fit the requirements for the job. My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations, by providing a great experience. I have a consistent record of effectively handling situations or inquiries while working within policy, procedures and standard processes. You will find I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written. I have remarkable interpersonal, organizational and time management skills. I am well versed in all the Microsoft Office suite applications. Furthermore, I learn new applications quickly and efficiently. I am able to support team goals along with finishing my assigned tasks which makes me a perfect fit for a multitasking environment