Hi, I'm a well-experienced customer support professional with years of expertise working as a full-time chat & email associate in Amazon Retail for North American Customers. I consider myself a perfectionist when it comes to handling customers based on their mood. I provide equal importance to quality (top-notch resolution) & response time (making sure customer doesn't wait long). I've received numerous awards and recognition for my efficiency during my tenure in Amazon. One such achievement that I'll remember till my lifetime would be the "Best performer of the site" award with a brand new iPhone ;) Applications/Tools: TeamViewer, AnyDesk, LibreOffice, Microsoft Office, Google Drive, LinkedIn, E-commerce