I handle customer inquiries via email and using using impeccable customer support manners, and an ability to deal with agitated or distressed customers. I am fluent in English and I have resolved more than 3000 issues in past, always having the needs of customer and the reputation of organization at heart. 

My relevant experience includes the following highlights: 

• Maintaining an average 95% customer satisfaction rating 

• Handling multiple chats simultaneously and answering emails ensuring SLA is maintained 

• Order and account management 

• Data entry  

• Finding opportunities to increase service level and quality
  
  I would like to describe myself as who is detail-oriented, analytical, and someone who strives to deliver high quality work.