I have the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. You will find I am detail oriented and able to analyse, prioritize and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written. I currently have customer service, secretarial, administrative, cashiering, data entry and call centre experience and I have previously worked in fast pace environments. I have very good interpersonal, organizational and time management skills. I am well versed in all the Microsoft Office suite applications.