• Processing orders & responding to customer inquiries thru phones & emails.

• Monitoring the database to check the incoming orders.

• Update inventory records and prepare invoices

• Resolve billing discrepancies.

• Coordinate closely with drivers and dispatchers to confirm successful deliveries

.• Generate shipping label & Bill of Lading

• Product onboarding through the Home Depot platform.

• I am responsive and polite when it comes to email/chat inquiries.

• I've been working in the Eastern Standard Time zone for nearly four years and have a reliable internet connection at home.