● In-depth knowledge of Home Depot account management : product listings, creating posts, and opening tickets.
● Manual process of orders through the system.
● Update inventory records, prepare invoices, and resolve billing discrepancies.
● Manage database to track incoming orders.
● Address customer inquiries via phone and emails.
● Prepare and submit price changes for updated product costs.
● Coordinate closely with drivers and dispatchers to ensure successful deliveries.
● Generate shipping labels, packing slips, and Bills of Lading.
● Regular communication with clients to understand their needs and expectations.