I am an e-mail expert and ticket ninja. Throughout the years of my experience as a personal/virtual assistant, I have managed to hone skills that are very close to my personality and that I consider essential to quality services, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude, and persuasiveness. I am always willing to learn to provide the best possible support to customers. I am a full-time freelancer and can work Australian or U.S. business hours.