As a Customer Support Representative, my main goal is to make each customer feel like he/she is important to us and their concern is our top priority.
Want to give your customers a feeling like they're the BOSS, I'm very much expert in it having a vast experience of 5 years in this industry working with Top business industries. Have a grip on latest support tools and CRM's.
I can provide the following services 24/7:
- Live Chat Support via (Slack, talk.to, your CRM or your Website)
- Manage the Social Media (Replying to Comments and Messages)
- Resolving tickets via CRM (Freshdesk, Zendesk, Zoho etc)
- Managing your Inbox and replying to emails with or without scripts on all platforms.
- Documenting and making concise notes for follow up.
- Produce Daily Reports with pointers.
And much more as per your expectations. Feel free to ask!