• More than 5 years of experience in translations (commercial, technical, literary, legal and educational documents) and interpretation (consecutive and liaison interpretation) with business, academic and government entities. • More than 5 years of progressively responsible experience in the highly competitive BPO industry. Positions included roles in customer service, technical support and SEM (Search Engine Marketing). • More than 3 years of proficient experience in ESL teaching in Beginners, Intermediate and Advanced levels. Positions also included experimental approaches to teaching and self-designed course development and lesson planning. • Completely bi-lingual interpreter(English/Spanish) with no noticeable accent.