A trained virtual assistant and customer support professional with hands-on experience in administrative roles, client communication, and virtual support. Skilled in project coordination, problem-solving, and delivering exceptional customer service. Proven ability to work in fast-paced environments while managing multiple tasks effectively. Seeking a dynamic role where I can leverage my skills to enhance client satisfaction and operational efficiency.
KEY SKILLS
● Virtual Assistance and IT support
● Customer Service and Client Relations
● Administrative Support and Task Management
● Inbox and Calendar Management
● Data Entry and Documentation
● Strong Communication and interpersonal skills
● Proficient in MS Word, Excel, and PowerPoint.
● Proficient in Google workspace
● Experience with Collaboration tools like Slack and project management tools like Asana, Trello, and Monday.com
● Experience with CRM tools like Freshdesk, Zendesk, and Intercom
● Adaptable and quick learner