I am a Mission Control Analyst ( Word force Management in a BPO company. We do scheduling and real time call outs. We manage email real time and create exceltemplates for our reports. I have website editing experience because my brother is a website designer and I used to sit with while he do his job. I can also handle calls and customer service jobs because I worked as Customer Service Representative before I got promoted in Work force management. Data entry is also one of my forte as I always help my cousin in his work as virtual assistant.