An experienced project/program manager and senior consultant Renee has spent more than 7 years working for various clients in the United States, London, France, the rest of the UK, Australia and Singapore.
? Digital communication - excellent English speaking and writing (native)
? Digital marketing – SEO, email marketing, digital advertising, content creation and management, social media marketing, affiliate marketing, marketing automation, online PR, outbound and inbound marketing
? Customer service management – Chat support, email and ticket support and management, call systems management
? E-commerce management – online stores, invoicing, billing, charging clients, processing orders, fulfillment and shipping
? Phone handling – inbound or support management.
? Project management – timeline and deadline management, tasks management and personnel management
? Bookkeeping and accounting – Balance sheets, managing invoices, managing spreadsheets
? Human resource – recruitment and managing workforce
? Writing and editing – copywriting, content writing, copyediting, academic writing
? Transcription – general, legal, medical
? General admin tasks – encoding, research, data entry
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