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Expert with AI Chatbot & Automation

$20/hr Starting at $500

A mid-sized online retailer wanted to reduce response time and improve customer experience without increasing their support team size. Repetitive customer queries and delayed responses were leading to abandoned carts.

Challenge:They needed an AI chatbot capable of handling product queries, order tracking, and personalized recommendations, while maintaining a friendly brand tone.

Our Approach:Pioneers Tech designed and deployed a multi-channel AI chatbot integrated with Shopify and WhatsApp. Using NLP and context understanding, it could respond naturally and escalate complex queries to human agents through CRM. We also added automation triggers for abandoned carts and special offers.

Technology Stack:Python, Node.js, Dialogflow, Twilio WhatsApp API, Shopify API, Firebase

Results & Impact:

  • 60% faster customer response time

  • 40% reduction in abandoned carts

  • Over 1,500 weekly conversations handled automatically

  • Customer satisfaction improved by 32%

Let’s collaborate if you want to transform your customer support with intelligent automation that saves time and enhances brand experience. 

Best regards, 

Zameer – Pioneers Tech

About

$20/hr Ongoing

Download Resume

A mid-sized online retailer wanted to reduce response time and improve customer experience without increasing their support team size. Repetitive customer queries and delayed responses were leading to abandoned carts.

Challenge:They needed an AI chatbot capable of handling product queries, order tracking, and personalized recommendations, while maintaining a friendly brand tone.

Our Approach:Pioneers Tech designed and deployed a multi-channel AI chatbot integrated with Shopify and WhatsApp. Using NLP and context understanding, it could respond naturally and escalate complex queries to human agents through CRM. We also added automation triggers for abandoned carts and special offers.

Technology Stack:Python, Node.js, Dialogflow, Twilio WhatsApp API, Shopify API, Firebase

Results & Impact:

  • 60% faster customer response time

  • 40% reduction in abandoned carts

  • Over 1,500 weekly conversations handled automatically

  • Customer satisfaction improved by 32%

Let’s collaborate if you want to transform your customer support with intelligent automation that saves time and enhances brand experience. 

Best regards, 

Zameer – Pioneers Tech

Skills & Expertise

AI ChatbotAlgorithmsAnalyticsArtificial IntelligenceData AnalysisData ModelingData VisualizationGoogle AnalyticsWeb Analytics

17 Reviews

  • Just30Fit

    Just30Fit says,

    Bringing the Just30Fit Shopify store to life has been a journey fueled by purpose, passion, and partnership. I couldn’t have done it without the incredible team at Pioneers Tech. From day one, they didn’t just offer technical support, they leaned in as true collaborators. They understood my vision to empower wellness journeys through curated, inclusive products, and they helped transform that dream into a digital reality. Together, we built more than a store. We built a platform for impact. Thank you, Pioneers Tech, for believing in the mission and showing what it means to be a true partner in innovation. Just30Fit is live, and this is only the beginning!! #Just30Fit #ShopifyLaunch #TechWithPurpose #PioneersTech #WellnessJourney #Gratitude #EcommerceEmpowerment

    for Build/ Launch Professional Shopify store on Nov 12, 2025

  • Gary 549

    Gary 549 says,

    Working with Zameer and his team was great - did what they said they would in a timely manner, and didn't give any pushback to changes, etc. - I can't wait for a new project to send them!

    for logo redesign on Oct 08, 2025

  • Sakal_Heng

    Sakal_Heng says,

    Zameer and the team at Pioneers Tech is great! They are flexible, professional and highly responsive. They are great at communicating via WhatsApp. I'm very happy with their work!

    for Squarespace Website Redesign on Sep 25, 2025

  • Albert 319

    Albert 319 says,

    Great collaboration! Fantastic people, delivering to the highest standards. I recommend sincerely.

    for Automate the scraping / Python script on May 31, 2025

  • Cliche

    Cliche says,

    I had a good experience with this team. Took a while to understand the actual requirements but they delivered. Easy to discuss requirements. I would recommend them.

    for WP Plugin edits on May 14, 2025

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