Extensive Experience in Operations and Vendor Management spanning online retail industries. Passionate about quality and customer satisfaction. Record of proving efficiency, productivity and profitability through process improvement. Outstanding interpersonal, motivational, and presentational skills. Analytical, articulate, and diligent. Focused with a comprehensive knowledge of managing and developing online stores and leading staff & sales teams in sectors like Home and furniture. Commercially aware and highly successful in driving business forward whilst delivering high standards, through increasing sales performance, business development and H.R skills. Proven ability to maximize sales and profitability through excellent service and the effective management. Easy going by nature and able to get along with both work colleagues.