I've worked with eCommerce - Dropshipping (Shopify/Zendesk Expert) I create a ticket, track orders, and respond to customer's inquiries through Email. I have basic knowledge in creating a Shopify website and product listing. I also have experience as an Appointment Setter, Telesales Specialist, and General VA for more than 2 yrs. I was one of the skilled VA. I am one of the Top Seller and I was promoted to lead Quality Control Admin Support. I also trained new hires. I always make sure to finish daily tasks by meeting the client's deadline. I've been in the BPO industry for more than 5 yrs. Throughout the years. I have been successful in providing the client’s needs and exceeding their expectations. I handled a lot of industries that require flexibility and adaptability in a fast-paced environment.