Based on my experience as General Virtual Assistant | Administrative Support | Customer Service Support | Email Management | Social Media Management | and Live Chat Support.
My recent company is an International Travel company and I work as the Operations Manager, I handle everything from updating the website to training agents, monthly reports, sending invoices, updating availabilities, updating incorrect information in the voucher, email, inbound & outbound, Live chat, and Vendor Client relations.
I have 4 years of BPO experience and almost 4 years of Freelancing.