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Programming & Development technical support / help desk (hardware / software)

Microsoft 365 / Azure / Entra ID /Intune

$60/hr Starting at $80

I am a Senior Systems Engineer with 10+ years of hands-on experience supporting Microsoft-centric environments across healthcare, government, and enterprise organizations.


I help businesses design, secure, automate, and troubleshoot their Microsoft infrastructure with minimal downtime and maximum reliability.


Services I offer include:


• Microsoft 365 administration (Exchange Online, SharePoint, Teams)

• Azure & Entra ID (Azure AD) configuration and troubleshooting

• Intune / Endpoint Manager (device enrollment, policies, compliance)

• Conditional Access & security baseline implementation

• Identity & access management (MFA, RBAC, SSO)

• Azure VM, networking, and hybrid infrastructure support

• PowerShell automation for user provisioning, reporting, and cleanup

• Incident response and production issue resolution

• Documentation, audits, and best-practice reviews


I have supported environments ranging from small businesses to large enterprises with thousands of users. I am comfortable stepping in to fix urgent issues, modernize legacy setups, or act as an on-demand systems engineer.


If you need reliable Microsoft expertise without long-term hiring overhead, I can help.


About

$60/hr Ongoing

Download Resume

I am a Senior Systems Engineer with 10+ years of hands-on experience supporting Microsoft-centric environments across healthcare, government, and enterprise organizations.


I help businesses design, secure, automate, and troubleshoot their Microsoft infrastructure with minimal downtime and maximum reliability.


Services I offer include:


• Microsoft 365 administration (Exchange Online, SharePoint, Teams)

• Azure & Entra ID (Azure AD) configuration and troubleshooting

• Intune / Endpoint Manager (device enrollment, policies, compliance)

• Conditional Access & security baseline implementation

• Identity & access management (MFA, RBAC, SSO)

• Azure VM, networking, and hybrid infrastructure support

• PowerShell automation for user provisioning, reporting, and cleanup

• Incident response and production issue resolution

• Documentation, audits, and best-practice reviews


I have supported environments ranging from small businesses to large enterprises with thousands of users. I am comfortable stepping in to fix urgent issues, modernize legacy setups, or act as an on-demand systems engineer.


If you need reliable Microsoft expertise without long-term hiring overhead, I can help.


Skills & Expertise

Desktop SupportEngineeringEnterprise SoftwareHelp DeskIdentity PackagesIT Service ManagementManagementMicrosoftMicrosoft AzurePowerShellSecurity ConsultingTechnical Support

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