Activities/Tasks: USA Immediately notifying to business owners, managers, team leads, in case of any device failure /non-working. Like, Server, firewall, Office 365 services etc. verifying Server Alerts, data security alerts, devices alerts, system alerts etc. SWAT Analyst pings the IP Address/Host name and monitor it for 20 minutes. If down for more than 20 minutes, it alerts the Network Group. Take feedback from L2 or Onsite network technician.