Senior Program Manager, Delivery Lead & Business Operations Manager — 23+ Years | Ex-TCS | USA/UK/India | PGDM (Ivy League – LSE)
Modernized workflows, implemented automation, CI/CD & DevOps. Reduced operational cost by 40%, improved cross-team alignment.
My Core Strengths
• Program / Project Delivery (10–15 concurrent projects)
• Agile / Scrum execution & coaching
• Operating model & workflow optimization
• AI-based automation & analytics
• PMO setup, governance, metrics & reporting
• Budgeting, P&L support, forecasting
• Vendor management, contract optimization (20–35% savings)
• Risk, issue, compliance & audit management
• GTM, onboarding & cross-functional alignment
• Digital transformation (20–40% OPEX savings)
What You Can Expect
✔ Predictable delivery, improved velocity, and clear stakeholder communication
✔ Streamlined workflows that reduce cost and improve throughput
✔ AI-enabled dashboards, reporting & forecasting
✔ Documentation excellence (SOPs, BRDs, FRDs, audit packs)
✔ End-to-end ownership — planning → execution → QA → delivery
✔ Leadership alignment and transparency across teams
Tools
Jira, Confluence, Notion, Asana, Trello, Sheets, Excel, Slack, GSuite, Git, VSTS, CI/CD, DevOps, AI-Ops Tools
If you need a fractional Program Manager, Delivery Leader or Business Operations expert, I’d be glad to help.