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Administrative & Secretarial Customer Service & Account Management

Professional Customer Service | Support

$8/hr Starting at $500

Your customers deserve fast, professional, and empathetic support every time they reach out. I provide high-quality customer service that keeps your clients happy, loyal, and coming back.


What is included:

  1. Email and chat support management
  2. Customer complaint handling and resolution
  3. Ticket management and follow-ups
  4. Order processing and status updates
  5. Refund and billing query management
  6. Customer feedback collection
  7. Response template creation


I have handled B2B and B2C customer communication across the UAE relocation and US auto transport industries — managing high-pressure situations professionally and always delivering a positive customer experience.

About

$8/hr Ongoing

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Your customers deserve fast, professional, and empathetic support every time they reach out. I provide high-quality customer service that keeps your clients happy, loyal, and coming back.


What is included:

  1. Email and chat support management
  2. Customer complaint handling and resolution
  3. Ticket management and follow-ups
  4. Order processing and status updates
  5. Refund and billing query management
  6. Customer feedback collection
  7. Response template creation


I have handled B2B and B2C customer communication across the UAE relocation and US auto transport industries — managing high-pressure situations professionally and always delivering a positive customer experience.

Skills & Expertise

Account ManagementChat SupportClient AdministrationClient ContactClient Issue ResolutionCommunication SkillsCustomer ServiceManagementOrder ProcessingSalesforceTelephone SupportZendesk

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