sales, data entry, customer service,

Administrative & Secretarial Personal / Virtual Assistance

$5/hr Starting at $25

Provided exceptional customer service to over 100 clients daily, addressing inquiries and resolving issues efficiently.
Resolved complex technical problems for customers, resulting in a 20% reduction in support tickets.
Managed a high-volume inbox, responding to customer inquiries within established service level agreements (SLAs).
Consistently exceeded customer satisfaction targets by proactively anticipating needs and offering personalized solutions
I was responsible for handling customer inquiries l. On one occasion, a customer was experiencing a particularly frustrating issue with our product. By actively listening to their concerns, empathizing with their situation, and patiently troubleshooting the problem, I was able to find a solution that not only resolved the issue but also turned a potentially negative experience into a positive one. This experience reinforced my belief in the importance of providing exceptional customer service and building strong customer relationships."

$5/hr Ongoing

Provided exceptional customer service to over 100 clients daily, addressing inquiries and resolving issues efficiently.
Resolved complex technical problems for customers, resulting in a 20% reduction in support tickets.
Managed a high-volume inbox, responding to customer inquiries within established service level agreements (SLAs).
Consistently exceeded customer satisfaction targets by proactively anticipating needs and offering personalized solutions
I was responsible for handling customer inquiries l. On one occasion, a customer was experiencing a particularly frustrating issue with our product. By actively listening to their concerns, empathizing with their situation, and patiently troubleshooting the problem, I was able to find a solution that not only resolved the issue but also turned a potentially negative experience into a positive one. This experience reinforced my belief in the importance of providing exceptional customer service and building strong customer relationships."

Administrative AssistantCustomer ServiceData EntryMultitaskingOffice AssistantPersonal AssistantSales

Adamz Iain