💬 Social Media Management: As a Social Media Specialist, I go beyond managing comments and direct messages. My approach involves not just responding to the audience but actively shaping the brand's digital identity through engaging and shareable content. From cultivating an authentic brand voice to crafting visually compelling content, I approach social media as a form that builds lasting connections with everyone.
📅 Strategic Scheduler and Curator: Efficient scheduling is key in managing social media presence. I specialize in creating and executing content schedules that not only align with brand messaging but also capture the attention of the target audience. This involves strategic thinking to engage the audience at the right times and maximize the impact of our messaging.
🚀 Key Skills:
⋆ Social Media Management (Facebook, Instagram, Twitter, Pinterest)
⋆ Comment and DM Management (Sprout Social, META Business)
⋆ Content Scheduling (Sprout Social, META Business, HootSuite, Later)
⋆ Shopify Customer Service
⋆ Customer Satisfaction Optimization